PHONE
Toll Free: 800-243-8630
Local:      479-253-8630


ADDRESS
63 Spring St
Eureka Springs, AR 72632

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NEW ORLEANS HOTEL POLICIES

  • A non-refundable advance deposit of the 1st night is required for all stays. If you need to cancel your stay for some reason, you may move it to another date to preserve your deposit.as long as you cancel within 48 hours of the reservation.

  • Check in is at 4 p.m. Check out is at 11 a.m.

  • Well behaved children are welcome.

  • Sorry, we do not accept pets but service animals are allowed.

  • Please be aware there is no elevator, and rooms are distributed on the 3 floors above the lobby level (Spring Street). We are happy to assist you with any luggage.

  • When checking in, pull into the loading zone (yellow curb) near our Spring Street entrance.

  • We have a small double-wide parking lot across from our lowest level. We can offer 1 space per room. Valet service is available most every day.

  • Please return front door card at check out or there will be a $50 fee.

  • $250 dollar clean up fee for human and or pet (service dog) excrement, if you stain the sheets,there is a $45 charge

  • No smoking inside rooms or inside hotel, if you do smoke there will be a $250 charge to clean the room

  • Bath bombs are not permitted for use in our Jacuzzi® jetted tubs. There will be a $50 charge if a bath bomb is used

  • If you check in and need to leave, there is no refund for any additional nights you have
    there is a $45 dollar charge per night for a roll a way bed for adults

    ARRIVAL TIMES
    4:00 PM - 11:00 PM
    If arriving outside of check-in times, please call to make arrangements.

    AUTO-COLLECT
    Payment for gift certificates is collected at the time of purchase.

    CHILDREN & PETS
    Children are welcome with an accompanying adult. Pets are not allowed.

    CREDIT CARD SECURITY
    Your credit card information is stored and processed securely.